Privacy policy

Privacy Policy

At Kirbano, we take your privacy and security very seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and make purchases.

1. Collection of Information

We collect personal data when you make a purchase, subscribe to our newsletter, or contact us. The information we may collect includes:

  • Full name
  • Email address
  • Shipping address
  • Phone number
  • Payment information

2. Use of Information

The collected information is used to:

  • Process and deliver your orders
  • Respond to customer service inquiries and concerns
  • Improve our services and website functionality

3. Data Security

We take appropriate security measures to protect your personal data. However, complete security in data transmission or storage cannot be guaranteed.

4. Cookies

We use cookies to enhance your experience on our website, store your preferences, and provide personalized features. You can set your browser to refuse cookies, but this may affect your use of the website.

5. Disclosure of Information

We do not share your personal data with third parties unless it is necessary to process and deliver your orders (for example, shipping companies or payment providers).

6. Processing and Shipping

  • Processing time: 1 to 3 business days
  • Free shipping: Delivery within 3 to 7 business days
  • Express shipping: Faster delivery, not including processing time

7. Return and Exchange Policy

  • Returns and exchanges: We accept returns and exchanges within 30 days of receiving the item
  • Conditions: The product must be returned in its original packaging and in good condition
  • Return process: To initiate a return, please contact us by email at:
    info@kirbano.com

8. Data Privacy Rights in the EU and Germany

If you are located in the European Union or in Germany, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal data
  • The right to object to or restrict the processing of your data
  • The right to data portability

If you wish to exercise any of these rights, please contact us at:
info@kirbano.com

9. Changes to This Privacy Policy

Kirbano reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the update date will be indicated at the top of the page.

10. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

We value your trust and thank you for choosing Kirbano.