Shipping policy

Shipping Policy

PROCESSING AND PREPARATION OF THE ORDER

After your order is confirmed, our team will process it within 1 to 3 business days and prepare it for shipping.

SHIPPING METHODS AND DELIVERY TIMES

We offer the following shipping options:

• Free shipping: Estimated delivery time is between 5 and 12 business days after order processing.
• Express shipping: Faster delivery available (exact delivery time may vary depending on location).

SHIPPING COSTS

• Free shipping: Available for all orders at no extra cost.
• Express shipping: Costs are calculated and displayed at checkout.

ORDER TRACKING

Once your order has been shipped, you will receive an email with a tracking number that allows you to track the delivery in real time.

RETURN, EXCHANGE, AND REFUND POLICY

We accept returns and exchanges within 14 days after receipt of goods.

To initiate a return or exchange, please contact us by email at:
📧 info@kirbano.com

IMPORTANT INFORMATION

• Delivery times may be extended during holidays or periods of high demand.
• Please make sure that the delivery address is correctly provided. We accept no responsibility for deliveries to incorrect addresses.
• For more information or questions, please feel free to contact us through our official channels.